Privacy Policy

1. Introduction

swerte77 ("we", "us", "our") operates the swerte77 online gaming platform accessible at swerte77.club. As a platform serving Filipino players, swerte77 is committed to protecting the privacy and personal data of all users in accordance with applicable Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

This Privacy Policy describes the types of personal information we collect from players and visitors, the purposes for which we use that information, the circumstances under which we may share it with third parties, and the rights available to you as a data subject under Philippine law.

swerte77 acts as the personal information controller in respect of the personal data collected through the Platform. If you have any questions about how swerte77 handles your personal data, please refer to the contact details in Section 13 of this Policy.

2. Data We Collect

swerte77 collects the following categories of personal data from players and visitors to the Platform:

2.1 Identity and Contact Data

• Full legal name
• Date of birth
• Gender
• Residential address (including city, province, and postal code)
• Email address
• Philippine mobile number
• Government-issued identification document details (e.g., PhilSys ID, passport, driver's licence, UMID)

2.2 Financial Data

• Payment method details (e.g., GCash account number, Maya account number, bank account details)
• Transaction history, including deposits, withdrawals, and bonus credits
• Source of funds information where required for AML compliance

2.3 Gaming Activity Data

• Game history, including games played, bets placed, and outcomes
• Session duration and frequency of play
• Bonus and promotion usage history
• Responsible gaming tool settings and activity

2.4 Technical and Usage Data

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, links clicked, and time spent on the Platform
• Login timestamps and session data
• Cookie identifiers and similar tracking data (see Section 9)

2.5 Communications Data

• Records of communications with the swerte77 support team, including live chat transcripts and email correspondence
• Feedback, complaints, and dispute records

3. How We Collect Data

swerte77 collects personal data through the following means:

• Direct collection – Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion.
• Automated collection – Technical and usage data collected automatically when you access or use the Platform, including through cookies, web beacons, and server logs.
• Third-party sources – Identity verification data from KYC service providers; fraud and AML screening data from compliance service providers; payment data from payment processors including GCash, Maya, and Philippine banking partners.
• Regulatory sources – Information received from PAGCOR or other Philippine regulatory authorities in connection with licensing compliance or investigations.

4. How We Use Your Data

swerte77 uses the personal data we collect for the following purposes:

swerte77 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

5. Legal Basis for Processing

swerte77 processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity – Processing required to perform our obligations under the swerte77 Terms & Conditions, including account management, payment processing, and game provision.
• Legal obligation – Processing required to comply with applicable Philippine laws and regulations, including AML obligations, PAGCOR licensing requirements, and tax reporting.
• Legitimate interests – Processing necessary for swerte77's legitimate business interests, including fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights and interests.
• Consent – Processing for marketing and promotional communications, where we have obtained your prior consent. You may withdraw your consent at any time by contacting swerte77 support or updating your account communication preferences.

6. Sharing Your Data

swerte77 does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:

• KYC and identity verification providers – Third-party services engaged to verify your identity and age in compliance with regulatory requirements.
• Payment processors – GCash, Maya, and Philippine banking partners engaged to process your deposits and withdrawals.
• AML and fraud screening providers – Compliance service providers engaged to screen transactions and player activity for money laundering and fraud indicators.
• Technology and platform providers – Cloud hosting, game software, and platform infrastructure providers engaged to operate the swerte77 Platform.
• Customer support providers – Third-party support platform providers engaged to deliver live chat and email support services.
• Regulatory and law enforcement authorities – PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government authorities where disclosure is required by law or regulatory directive.
• Professional advisers – Legal, accounting, and auditing firms engaged by swerte77 in connection with its business operations, subject to professional confidentiality obligations.

All third-party service providers engaged by swerte77 are required to process personal data only on swerte77's instructions and in accordance with applicable data protection requirements. swerte77 does not transfer personal data outside the Philippines except where required by law or where adequate data protection safeguards are in place.

7. Data Retention

swerte77 retains personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account and identity data – Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with AML record-keeping requirements.
• Financial transaction data – Retained for a minimum of five (5) years from the date of the transaction, in accordance with AMLC and tax record-keeping requirements.
• Gaming activity data – Retained for a minimum of three (3) years from the date of the activity, or longer where required for dispute resolution or regulatory purposes.
• Communications data – Retained for a minimum of two (2) years from the date of the communication, or longer where relevant to an ongoing dispute or investigation.
• Technical and usage data – Retained for up to twelve (12) months from collection, unless required for longer periods for security or fraud investigation purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with swerte77's data disposal procedures.

8. Data Security

swerte77 implements a range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the swerte77 Platform.
• Encryption of sensitive data at rest, including financial and identity data stored in swerte77 systems.
• Two-factor authentication (2FA) available for all player accounts.
• Role-based access controls limiting employee access to personal data on a need-to-know basis.
• Regular security assessments and penetration testing of the swerte77 Platform.
• Incident response procedures for detecting, reporting, and responding to personal data breaches.

While swerte77 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, swerte77 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

You are responsible for maintaining the confidentiality of your swerte77 account credentials. If you suspect that your account has been compromised, please contact swerte77 support immediately.

9. Cookies & Tracking Technologies

swerte77 uses cookies and similar tracking technologies to operate and improve the Platform, personalize your experience, and analyze usage patterns. The following types of cookies are used on the swerte77 Platform:

You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may affect the functionality of the swerte77 Platform. For more information on managing cookies in your browser, refer to your browser's help documentation.

10. Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by swerte77:

• Right to be informed – You have the right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of access – You have the right to request a copy of the personal data swerte77 holds about you, along with information about how it is being used.
• Right to rectification – You have the right to request correction of any inaccurate or incomplete personal data swerte77 holds about you.
• Right to erasure – You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to swerte77's legal retention obligations.
• Right to object – You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on swerte77's legitimate interests.
• Right to data portability – You have the right to receive your personal data in a structured, commonly used, and machine-readable format where processing is based on your consent or a contract.
• Right to withdraw consent – Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
• Right to lodge a complaint – You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that swerte77 has processed your personal data in violation of the Data Privacy Act of 2012.

To exercise any of the above rights, please contact the swerte77 support team using the contact details in Section 13. swerte77 will respond to all data subject requests within thirty (30) days of receipt, in accordance with the requirements of the Data Privacy Act of 2012. We may need to verify your identity before processing your request.

11. Minors

The swerte77 Platform is strictly intended for persons aged 21 years and above, in accordance with Philippine gaming regulations. swerte77 does not knowingly collect personal data from persons under the age of 21.

If swerte77 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that your child has registered an account on the swerte77 Platform, please contact us immediately using the details in Section 13.

12. Changes to This Policy

swerte77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes to this Privacy Policy are material, swerte77 will provide reasonable notice to registered players via email or a prominent notice on the Platform prior to the changes taking effect. Your continued use of the swerte77 Platform after any such changes constitutes your acknowledgment of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how swerte77 protects your personal data.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way swerte77 handles your personal data, please contact our Data Privacy Officer or support team:

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. The NPC can be reached through their official government channels.